How We Evaluate Casinos

At www.palace-luzern.ch, we place great importance on thorough and fair evaluation of Swiss online casinos. Our goal is to provide you with reliable and transparent information so that you can make an informed decision. Here you’ll learn how we conduct our evaluations.

Our Evaluation Criteria

  1. Licensing and Regulation
    • Valid Swiss license
    • Compliance with strict Swiss gambling laws
    • Regular checks by supervisory authorities
  2. Bonus Offers and Promotions
    • Attractiveness of welcome bonuses and no-deposit bonuses
    • Fairness of bonus terms and wagering requirements
    • Variety and regularity of ongoing promotions
  3. Game Selection
    • Range and variety of game offerings
    • Quality of game developers
    • Availability of popular Swiss casino games
  4. User-Friendliness and Design
    • Intuitive navigation and clear structure
    • Compatibility with mobile devices
    • Loading times and general performance
  5. Deposit and Withdrawal Options
    • Variety of payment methods offered
    • Security and speed of transactions
    • Limits and potential fees
  6. Customer Service
    • Accessibility and response times
    • Competence and friendliness of support
    • Availability of various contact options (live chat, email, phone)
  7. Security and Data Protection
    • Use of modern encryption technologies
    • Clear privacy policies
    • Measures to protect against fraud and money laundering
  8. Responsible Gaming
    • Offering of self-limitation options
    • Information and resources on responsible gaming
    • Cooperations with organizations for gambling addiction prevention

Our Evaluation Process

  1. Thorough Research: We gather comprehensive information about the casino from various sources.
  2. Practical Tests: Our experts register and play at each casino to experience the user experience first-hand.
  3. Analysis of Customer Experiences: We consider ratings and experience reports from real players.
  4. Comparison with Industry Standards: We compare each casino with the best providers in the industry.
  5. Regular Reviews: Our evaluations are regularly updated to account for changes.

Transparency and Impartiality

We are committed to complete transparency in our evaluation process. Our assessments are based solely on objective criteria and the actual experiences of our experts and the player community. We do not accept payment for better ratings and ensure that our recommendations are always in the best interest of our readers.

Through this comprehensive approach, we can provide you with reliable and up-to-date information about the best Swiss online casinos. Our goal is to help you find the perfect casino for your individual needs.