1. Content
1.1 If a function goes on for longer than 24 hrs, an additional charge will be made for each started hour after 24 hrs.
1.2 The PALACE LUZERN reserves the right to change room reservations for meetings, meals, etc. as long as this meets the requirements and interests of the organiser and are justifiable for them; in particular if the original number of participants changes by the date of the function.
1.3 The PALACE LUZERN reserves the right to charge the following surcharges for short-term changes, postponements or delays of more than 30 minutes:
< 60 persons --> CHF 200
60-100 persons --> CHF 300
100-150 persons --> CHF 350
150-200 persons --> CHF 400
> 200 persons --> CHF 500
1.4 Porterage
CHF 14 in & out / per person (6.30 am – 9 pm)
CHF 20 in & out / per person (9 pm – 6.30 am)
1.5 Distribution of gifts: if desired for CHF 5 per room; the distribution will take place after 2 pm.
1.6 Garbage collection: Please note that we charge CHF 60 per cubic meter for the disposal of congress material like
documents, boxes etc.
1.7 The supplement for breakfast service before 7 am is CHF 450 for every started hour before 7 am.
1.8 The PALACE LUZERN will provide the requested rooms. Check-In on arrival day is from 3 pm. on and check-out until 12 pm. on departure day. If the PALACE LUZERN is for some reason not able to provide the requested rooms, it is committed to organize a property of equal quality and taking care of all supplement costs like transportation and accommodation which arise the contracted rates.
2. Co-ordination
2.1 No later than 14 days prior to the event the organiser must send a final program, details of the conference, room arrangements and technical equipment as well as all information which the PALACE LUZERN needs for a smooth running of the event.
2.2 The organisers shall inform the PALACE LUZERN representative concerning any last-minute program changes or additional requirements even during the event.
2.3 The organiser shall provide the full details of the proceeding (such as speeches and entertainment) at least 24 hours before the event takes place. And 2 weeks prior the event the correct rooming list.
2.4 The PALACE LUZERN can guarantee perfect quality of food and beverages only if the participants arrive at the agreed time or if the organiser changes the starting time in agreement with the representative of the Hotel (at least 1 hour in advance).
3. Terms & conditions of payment and cancellation
3.1 Accounts submitted by the PALACE LUZERN shall be payable without deductions within ten days of the date of such accounts.
3.2 The PALACE LUZERN normally acts on the assumption that all invoices are chargeable to the organiser; if they wish as special form of settlement or a particular appointment of the invoice they must so inform the PALACE LUZERN before the function concerned. The organiser shall be responsible for any invoices left unpaid by the participants.
3.3 In case of a short term cancellation the PALACE LUZERN reserves the right to charge the reimbursement for expected meal costs and rentals.
F&B services / room rental rates / rates per day
|
Dates |
Cancellation fees |
|
7 days prior to the event |
100% of the defined room rent and 75% of F&B arrangements.*
75% ot the defined daily package. |
|
14 days prior to the event |
75% of the defined room rent and the F&B arrangements.*
50% ot the defined daily package. |
|
1 month prior to the event |
25% of the defined room rent and the F&B arrangements.*
25% ot the defined daily package. |
|
2 months prior to the event |
10% of the defined room rent and the F&B arrangements.*
10% ot the defined daily package. |
* if no food defined, the following amounts will be used as a basis charge:
Apéro CHF 16
Cocktail CHF 45
Lunch & Dinner CHF 70
Lodgings / seminar packages
|
Dates |
Required pre-payment on
or before the mentioned date |
Cancellation fees |
|
up to 6 months prior to arrival |
10% of total rooms amount |
no reimbursement of the first pre-payment |
|
up to 120 days prior to arrival |
None |
max. 20% of the actual reservations can be cancelled without costs |
|
up to 90 days prior to arrival |
30% of total rooms amount |
max. 15% of the actual reservations can be cancelled without costs |
|
up to 60 days prior to arrival |
None |
max. 10% of the actual reservations can be cancelled without costs |
|
up to 30 days prior to arrival |
50% of total rooms amount |
max. 5% of the actual reservations can be cancelled without costs |
Cancellations received later than 30 days prior to the start of the event will be invoiced in full.
4. Liability
4.1 In general the organiser shall be liable in full for loss or damage caused by themselves or through their employees or other assistants or through participants of the function. It is incumbent on the organiser to take out appropriate insurance cover in this respect.
4.2 The organisers alone shall be responsible for loss of or damage to articles brought with them. The PALACE LUZERN shall be liable only within the legal provisions. This agreement also concerns the materials sent in advance.
4.3 If the PALACE LUZERN makes technical equipment or any other items available to the organiser or obtains them from a third party it is acting on behalf of the organiser. The organiser shall be liable for the proper care and return of these objects and shall exempt the PALACE LUZERN from all claims by third parties arising from the transfer of such objects.
5. Applicable law and place of jurisdiction
5.1 To the above contract only Swiss law is applicable.
5.2 The two parties agree on Lucerne as the only legal domicile.